Program Aide

Cultural Heritage & Education – Juneau, Alaska
Department Cultural Heritage & Education
Employment Type Full Time
Minimum Experience Entry-level
Compensation $16.79 - $21.41


Program Aide 


Job Class: Aide Class Status: Active
Department:  Cultural Heritage & Education                                       
Type of Position: Non-Exempt
Location of Work: Juneau, AK
Covered Position: Yes
Salary Grade(s): 5/6
Prepared by: T. Wright/ J. Wise 
Hours of Work: M-F, 8:00am-4:30pm
Approved by: 
Employment Category: Regular, Full-Time
Effective Date: 2.1.2018


Under general supervision, assist with program operations, providing direct and indirect clerical, administrative, and client support necessary to meet program objectives.    

Reports To: Program Coordinator
Supervises: N/A
Liaison To: N/A


Provide full range of reception services. Respond to requests for information from the public or employees by answering the phone, greeting the public, mailing program information, and making referrals

Provide full range of clerical duties; assist with updating and maintaining databases, receive applications, copy documents, collate, assemble, and distribute materials

Perform data entry tasks for which there is a moderate variation of formats and procedures

Check and correct entry for input errors

Gather and record statistical information for reporting purposes

Type or produce reports or correspondence utilizing word processing, spreadsheets, and other business software

Assist in scheduling and general set up for meetings and community events

Assist with homework coaching for youth

Assist with youth group activities

Assist with special projects as assigned

Other related duties as assigned  


Spending Authority: N/A
Other Authority: N/A


Ability to speak, write, listen, and communicate effectively

Meet and deal effectively with the general public, clients, and co-workers to establish and maintain cooperative working relationships

Ability to maintain confidentiality

Ability to read, comprehend, explain, and apply written procedures and oral instructions

Working knowledge of business practices, correspondence and typing formats, including correct English grammar, spelling, and punctuation

Working knowledge of computer software applications including MS Word, Excel, Outlook, Power Point, other database systems, and basic office equipment

Ability to prioritize and work independently to perform clerical assignments with minimal direction

Ability to build positive & motivational relationships with youth

Understanding or willingness to learn about the effects of generational trauma

Familiarity with Tlingit, Haida, and Tsimshian cultures

MINIMUM QUALIFICATIONS (education, experience, skills)

High School Diploma or Equivalent 

Proficiency in MS Word, Excel, and Outlook

One year of experience working with youth

Minimum typing speed of 40 words per minute

Valid Driver’s License

PREFERRED QUALIFICATIONS (education, experience, skills)

Associates Degree 

One year of clerical experience 

Knowledge of Alaska Native History & Social Justice Issues

Experience working with Alaska Native youth and families

Knowledge of Child Development


The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.  Travel on small aircraft or ferry may be required. 


All employment at Tlingit & Haida is “at will”.  This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason.  Unless specified in writing, no term of employment is expressed or implied for this position.

Tlingit & Haida is a no tolerance workplace.  All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.

Tlingit & Haida requires a criminal background check be conducted on all employees.  All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.

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  • Location
    Juneau, Alaska
  • Department
    Cultural Heritage & Education
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $16.79 - $21.41
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