Administrative Assistant II - Head Start

Head Start · Juneau, Alaska
Department Head Start
Employment Type Full Time
Minimum Experience Entry-level
Compensation $24.45 to $31.91 DOE


Administrative Assistant II


Job Class: Administrative Assistant

Department: Head Start 

Type of Position: Non-Exempt

Location of Work: Juneau, AK

Covered Position: Yes

Salary Grade(s): 8

Hours of Work: M-F, 8:00 am – 4:30 pm

Employment Category: Regular, Full-Time

Closes - Open till filled 



Incumbent works as a part of the department level management team and in direct association with the Program Manager. The Administrative Assistant II is responsible for a wide variety of functions requiring advanced knowledge and skill in administrative processes, Tlingit & Haida Policies and Procedures, supervision, Federal and State Laws, and program performance standard guidelines. Responsibilities normally involve areas such as supervision of clerical personnel and/or volunteers, budget development and maintenance, contract and grant administration, procurement of goods and services, information systems analysis/management, and safety and security activities.


Reports To: Varies

Supervises: May supervise Administrative Clerks and/or volunteers

Liaison To: N/A


  • Provide full range of reception duties such as answering phones, greeting the public, and transfer/refer to Tlingit & Haida programs
  • Provide full range of clerical duties, such as processing incoming and outgoing mail, photocopying, faxing, scanning, filing, assembling and distributing materials
  • Serve as a resource person for the department and public by providing information requiring considerable interpretation, explanation of policies, and usually a general knowledge of all the department services. This may require considerable tact and discretion
  • Update files, maintain a variety of paper and computer records, vacation schedules, attendance and timesheets, numerical logs, ledgers, and client files
  • Provide complex word processing support with minimal direction
  • Review complex applications or documents
  • Perform complex data entry tasks for which there is a variety of formats and procedures and with general instructions for coding and entering data; check and correct entry for input errors
  • Gather and compile statistical information and prepare regular and recurring reports to departmental grant sources. This may involve researching files, contacting clients or vendors, or other outside sources
  • Make travel arrangements as necessary
  • Coordinate work by scheduling assignments and oversee the work of other clerical employees
  • Perform difficult word processing assignments such as the preparation of publications, charts, and graphs
  • Serve as the resource person for the department on common office software; train and advise both clerical and management staff on software problem resolution and capabilities
  • Develop database, spreadsheet, or word processing records and reports
  • Answer questions of other employees and the general public, refer difficult inquiries to appropriate personnel
  • Process purchase orders, and charge expenditures to departmental accounts, assigning appropriate account coding base on the nature and purpose of the expenditure
  • Monitor and maintain office supplies and materials
  • Assist in scheduling and planning for meetings in other communities, provides information, creates and displays room signs as requested
  • Prepare timesheets, check requests, and other necessary paperwork
  • If necessary, monitor, coordinate and direct the work and job performance of temporary clerical staff
  • Maintain communication with all employees, sites, and vendors as necessary
  • Other related duties as assigned


Spending Authority: N/A

Other Authority: N/A



  • Considerable knowledge of correct business practices, correspondence, and typing formats, including English grammar, composition, spelling and punctuation
  • Ability to read and comprehend regulations, procedures, and policies; apply them to specific situations; and explain them to the public and others
  • Ability to speak, write, listen, and communicate effectively, meet and deal effectively with the general public, establish and maintain cooperative working relationships
  • Extensive knowledge of computer software applications including MS word Excel, Outlook, Power Point, and Access or other database programs
  • Knowledge of program rules and requirements
  • Ability to perform basic arithmetic, such as fractions, decimals, and percentages
  • Basic knowledge of accounting systems
  • Ability to work independently and prioritize workload
  • Ability to organize, plan and maintain confidential records
  • Ability to compare data from a variety of sources for accuracy and completeness, identify discrepancies or inaccuracies and make corrections
  • Project management and conflict resolution skills
  • Ability to organize and plan record keeping and filing systems
  • Ability to search, select, compile, and summarize data and information
  • Ability to compare data for completeness, identify any discrepancies or inaccuracies and make the necessary corrections
  • Ability to plan, organize, direct, coach, and evaluate work, operations and activities for Administrative Clerks I, II and volunteers including training, performance productivity and office logistics
  • Familiarity with Tlingit, Haida, and Tsimshian cultures

MINIMUM QUALIFICATIONS (education, experience, skills)


  • High School Diploma or GED
  • 5 years of clerical experience
  • Valid Driver’s License required for some departments

PREFERRED QUALIFICATIONS (education, experience, skills)

  • One year or more experience in the hiring department/program’s specialty area


The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.  Travel on small aircraft or ferry may be required.



• All employment at Tlingit & Haida is “at will”. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
• Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
• Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.

Thank You

Your application was submitted successfully.

  • Location
    Juneau, Alaska
  • Department
    Head Start
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $24.45 to $31.91 DOE