Retail Associate II (Lead Barista)
Job Class: Retail
Department: Business & Economic Development
Type of Position: Non-Exempt
Location of Work: Juneau, AK
Covered Position: Yes
Salary Grade(s): 5
Prepared by: J. Gatti/J. Wise
Hours of Work: Varies
Employment Category: Regular, Full-time
Effective Date: 8/1/2019
The Incumbent will provide quality customer service and demonstrated knowledge of coffee and tea products and equipment. The lead barista will serve products with attention towards customer service. Incumbent is responsible for making a difference to our customers by providing them our premium coffees and teas. Lead barista will build customer relationships and foster a positive and friendly store environment. Lead Barista will provide technical guidance to new team members and assist in training.
Reports To: Café Manager (Retail Associate III)
Liaison To: N/A
DECISION MAKING AUTHORITY
Spending Authority: N/A
Other Authority: N/A
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
UNUSUAL PHYSICAL REQUIREMENTS OR RESTRICTIONS
Requires long hours of standing and moving. Must be able to carry trays of food, dishes, and glassware weighing up to 25 pounds. Exposure to high temperatures, steam, and equipment with hot surfaces.
CONDITIONS OF HIRE:
• All employment at Tlingit & Haida is “at will”. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
• Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
• Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.
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