Employment Services Specialist

Tribal Child Support Unit · Anchorage, Alaska
Department Tribal Child Support Unit
Employment Type Full Time
Minimum Experience Mid-level
Compensation $24.45 - $31.19


Employment Services Specialist



Job Class: Specialist                                                          

Department: Tribal Child Support Unit                                      

Type of Position: Non-Exempt

Location of Work: Anchorage, AK                                                                                         

Covered Position: Yes

Salary Grade(s): 8/9                                                                                        

Prepared by: W. Martin / J. Wise

Hours of Work: M-F, 8:00 am – 4:30 pm                                                                                       

Employment Category: Regular, Full-Time                                                                                        

Effective Date: 5/1/2020



The Employment Services Specialist is responsible for assisting Non-Custodial Parents (NCP’s) in developing vocational goals reflective of their skills, aptitudes, and interests. The incumbent will assist NCPs to develop strengths-based employability plans by working with other service providers and

monitoring NCP’s progress towards achieving their employment goals.


Reports To: TCSU Manager Supervises: N/A

Liaison To: N/A


  • Meet with NCPs to identify strengths and barriers to employment goals and assist participants in developing strategies to meet their employment goals
  • Develop vocational and educational plans that fit NCP’s aptitudes, education level, physical abilities, and employment goals
  • Network with other service providers and employers to assist NCP’s work toward employment goals
  • Monitor and record progress to ensure NCP’s goals and objectives are met
  • Meet regularly with NCPs to discuss their options and goals so that plans are updated as needed
  • Work with employment agencies and employers to increase employment opportunities
  • Develop and facilitate other training including, but not limited to, resume writing, interview skills, job retention, job search, and dressing for success
  • Work with institutions of higher education to develop referral processes for NCPs in need of support with financial aid, registration, testing, and other issues related to successful matriculation
  • Maintain complete, accurate and timely case notes and related records
  • Testify in State or Tribal court on child support actions and provide information on the status of cases
  • Ensure NCP’s rights to privacy, and ensure the strictest confidentiality
  • Other duties as assigned



Spending Authority: N/A

Other Authority: N/A


  • Ability to work effectively with community leaders, lawyers, employer, and clients
  • Knowledge of child support program rules and requirements
  • Ability to maintain accurate, complete, and confidential records
  • Knowledge of employment services and programs
  • Mastery of basic office procedures and practices
  • Excellent computer skills, including all MS Office Suite programs
  • Knowledge of interview techniques
  • Excellent writing skills
  • Ability to evaluate and recommend changes in employment plan
  • Excellent customer service skills
  • Excellent interpersonal communication skills
  • Excellent time management skills
  • Ability to operate with tact, courtesy, and discretion
  • Ability to diffuse tense situations and remain impartial
  • Ability to remain calm in difficult situations with hostile participants
  • Familiarity with Tlingit, Haida, and Tsimshian cultures


MINIMUM QUALIFICATIONS (education, experience, skills)

  • Associate degree in related field
  • Two (2) years’ experience in related position



The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.  Travel on small aircraft or ferry may be required.


• All employment at Tlingit & Haida is “at will”. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
• Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
• Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.

Thank You

Your application was submitted successfully.

  • Location
    Anchorage, Alaska
  • Department
    Tribal Child Support Unit
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $24.45 - $31.19