Community Navigator - Pelican

Tribal Operations · Pelican, Alaska
Department Tribal Operations
Employment Type Full Time
Minimum Experience Mid-level
Compensation $25.63 - $36.78 DOE


Community Navigator 



Job Class: Specialist

Department: Tribal Operations

Type of Position: Non-exempt

Location of Work: 21 Tlingit & Haida Communities 

Covered Position: Yes

Salary Grade(s): 8/9

Prepared by: L. Pili/L. Jim

Hours of Work: M-F, 8:00 am – 4:30 pm

Employment Category: Regular, Full-Time

Effective Date: 11.01.2021



The Community Navigator will serve as a liaison between community residents and Tlingit & Haida to enhance local knowledge of services, direct requests for technical assistance, and be a resource for general questions and concerns regarding Tlingit & Haida services.


Reports To: Tribal Operations Manager

Supervises: Up to 2 FTE

Liaison To: Communities, Tribal Citizens, Managers, other service providers



  • Be the local resource for questions and concerns with direct contact to Tlingit & Haida to quickly resolve issues
  • Facilitate communication from Tlingit & Haida to the appropriate department and personnel
  • Communicate with other Tlingit & Haida departments to coordinate services as needed
  • Create strong relationships with service providers and have strong working knowledge of what services they provide
  • Keep open communication with community leaders and volunteers who may have immediate questions or situations that need to be addressed
  • Create and utilize a system to check in with community leaders and service providers to ensure accurate information and appropriate follow-up
  • Collaborate and build relationships with other Liaisons, Navigators and Field Managers (in and out of the community) regarding regional services
  • Proactively connect with Tlingit & Haida staff traveling to the community to inform them of issues and requests
  • Promote educational opportunities to expose students and other citizens to potential careers and opportunities available through Tlingit & Haida
  • Other duties as assigned


Spending Authority: N/A

Other Authority: N/A


  • Knowledge of Alaska Natives, Alaska Native cultures, and rural Alaska
  • Knowledge of Tribal, State, federal programs
  • Excellent customer service skills
  • Ability to use video teleconference equipment, or ability to learn technical skills
  • Excellent communication skills both verbally and written
  • Ability to work independently and as a team member
  • Ability to prioritize multiple tasks, projects and demands
  • Skill in operating a personal computer utilizing a variety of software applications and platforms

MINIMUM QUALIFICATIONS (education, experience, skills)

  • Associates Degree in business or related field
  • 2 years’ related experience
  • Valid Driver’s license with clean driving record


Substitution for Degree

  • High School diploma and
  • 4 years’ related experience

PREFERRED QUALIFICATIONS (education, experience, skills)

  • Reliable transportation


The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.  Travel on small aircraft or ferry may be required.


• All employment at Tlingit & Haida is “at will”. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
• Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
• Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.

Thank You

Your application was submitted successfully.

  • Location
    Pelican, Alaska
  • Department
    Tribal Operations
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $25.63 - $36.78 DOE