Digital Literacy Specialist/Installation Technician
Job Class: Installer/Technician
Department: Tribal Development/Broadband
Type of Position: Non-Exempt
Location of Work: Wrangell, AK
Covered Position: Yes
Salary Grade(s) 10-11
Prepared by: C. Cropley/L. Jim
Hours of Work: M-F, 8:00 am – 4:30 pm
Employment Category: Regular, Full-Time
Effective Date: 03.01.2022
The Digital Literacy Specialist/Installation Technician will implement the customer home network by providing installation, technical assistance, and training support via phone, in-person, or remotely related to the home network, computer systems, hardware, and software.
Reports To: Office Coordinator – Broadband/Tidal Network
Supervises: May supervise up to 2 FTE
Liaison To: Customers
DECISION MAKING AUTHORITY
Spending Authority: N/A
Other Authority: N/A
NECESSARY SKILLS AND KNOWLEDGE
MINIMUM QUALIFICATIONS (education, experience, skills)
PREFERRED QUALIFICATIONS (education, experience, skills)
UNUSUAL PHYSICAL REQUIREMENTS OR RESTRICTIONS
The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs. Travel on small aircraft or ferry may be required.
CONDITIONS OF HIRE:
• All employment at Tlingit & Haida is “at will”. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
• Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
• Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.
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