Family Court Services Investigator

Community & Behavioral Services · Juneau, Alaska
Department Community & Behavioral Services
Employment Type Full Time
Minimum Experience Experienced
Compensation $57,695 - $73,612


Family Court Services Investigator



Job Class: Coordinator

Department: CBS/Family Court Services

Type of Position: Exempt

Location of Work: Juneau, AK

Covered Position: Yes

Salary Grade(s): 10-11

Prepared by: T. Woods/K. Pountney

Hours of Work: M-F, 8:00 am – 4:30 pm

Employment Category: Regular, Full-Time

Effective Date: 01.01.2022



To provide impartial assessments of families to the Tribal Court by providing positive adjustments in separation, divorce, proposed guardianship or adoption cases, while maintaining the best interests of the child(ren).


Reports To: Community Advocacy Manager

Supervises: Up to 4 FTE

Liaison To: Service Providers, Program Partners, Tlingit & Haida Tribal Court



  • Maintain strict confidentiality, impartiality, professional boundaries, and ensure participants rights to privacy
  • Respond to court requests of investigations for families filing an adoption, guardianship, or child custody
  • Compile data to prepare and submit accurate and timely reports
  • Perform case reviews
  • Conduct family interviews
  • Conduct collateral contact interviews
  • Attend court hearings
  • Review case files to ensure completion
  • Order of records prior to hearings
  • Answer questions relative to court policies and procedures, case status, and court records
  • Develop positive working relationships with other tribal and local service providers to assist with educational efforts
  • Other duties as assigned


Spending Authority: N/A

Other Authority: N/A


  • Willingness to establish and maintain effective relationships with clients, the public, judges, court personnel, and tribal governments.
  • Willingness to assume a varied case load
  • Ability to maintain accurate, complete case files
  • Sufficient prioritization and time management
  • Ability to effectively communicate, motivate others, and work collaboratively with diverse groups of people with varying perspectives, experience, and expertise
  • Ability and willingness to learn and integrate new technologies and methodologies to efficiently perform responsibilities
  • Ability to work independently and be self-motivated
  • Excellent verbal and written communication skills
  • Strong inter-personal skills
  • Proficient in Microsoft Office products
  • Ability to work flexible hours
  • Commitment to self-care
  • Understanding of the Tribes mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances

MINIMUM QUALIFICATIONS (education, experience, skills)

  • Bachelor’s degree in related field
  • 2 years’ experience in related field
  • Valid Driver’s License; clean driving record


Substitution for degree

  • High school diploma and
  • 3 years’ experience in related field

PREFERRED QUALIFICATIONS (education, experience, skills)

  • Master’s degree in related field
  • 2 years’ supervision experience


The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.  Travel on small aircraft or ferry may be required.



• All employment at Tlingit & Haida is “at will”. This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.
• Tlingit & Haida is a no tolerance workplace. All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.
• Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.

Thank You

Your application was submitted successfully.

  • Location
    Juneau, Alaska
  • Department
    Community & Behavioral Services
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $57,695 - $73,612