Victim's Services Coordinator

Tribal Courts · Juneau, Alaska
Department Tribal Courts
Employment Type Full Time
Minimum Experience Manager/Supervisor
Compensation $56,129 - $71,584


Victim’s Services Coordinator 


Job Class: Coordinator
Class Status: Active
Department: Tribal Court
Type of Position: Exempt
Location of Work: Juneau, AK
Covered Position: Yes
Salary Grade(s): 10/11
Prepared by: F. Andrews/ J. Wise
Hours of Work: Varies
Approved by: 
Employment Category: Regular, Full-Time
Effective Date: 8/15/2019


Incumbent will perform various programmatic management, liaison, and supervisory functions of the Victims of Crime (VOC) Program. Incumbent provides oversight to the Victim’s Services Caseworkers and Advocates in matters of personnel, policy and procedure, and program development.


Reports To: Court Administrator
Supervises: Program staff
Liaison To: Tribal programs, State & local agencies, and other Southeast Alaska Tribes


• Develop and Coordinate policy, procedure, programmatic, and personnel aspects of the VOC Program with Tribal/City Councils, State/Federal agencies, and Tlingit & Haida Department leads

• Supervise VOC Program staff, including but not limited to annual performance evaluations, monitoring performance and initiating corrective action(s) when necessary.  

• Coordinate regular on-site visits to Southeast partner communities 

• Provide onsite training to staff 

• Coordinate annual regional training and additional training with tribal, state and local partners 

• Provide information and training to communities and staff

• Prepare and submit accurate and timely reports for the grant

• Coordinate and undertake needs assessments for participating communities and develop strategic plan

• Review and assess violent crime reports as reported to the police by crime victims, witnesses, etc.

• Contact victims of violent crimes (particularly domestic violence); provide information regarding legal process, resources (i.e. shelter care, treatment and education programs, legal assistance, financial aid), and investigation process and make referrals to appropriate agencies

• Maintain statistical records of victim contacts

• Assist clients in completing and filing protective orders as needed

• Attend protective order hearings and other court proceedings with client as nedded

• Provide support and crisis intervention for victims of crime

• Obtain restitution information from victims and provide alternate means for the victim to be compensated for damages incurred as a result of criminal behavior

• Provide coordination for victim services from mental health professionals, rape crisis centers and case follow-up

• Create a process, plan, and procedures for providing:  information on crime prevention, victims' legal rights and protections, information on the criminal justice process, emotional support to victims, help with safety planning, help victims with victim compensation applications; helping victims submit comments to courts and parole boards; help intervening with creditors, landlords, and employers;  referrals for other services; helping to arrange funerals and assistance with finding transportation

• Other duties as assigned


Spending Authority: Up to $5,000
Other Authority: N/A


• Knowledge of appropriate Tribal, State and local laws relating to domestic violence and crime victims

• Knowledge of legal terminology, court practices and procedures 

• Knowledge of modern office procedures 

• Ability to interview victims and obtain relevant information

• Communicate effectively, verbally and in writing 

• Ability to write clearly and concisely 

• Follow written and verbal instructions

• Excellent time management skills 

• Understanding of general accounting principles

• Maintain strict confidentiality

• Establish and maintain effective working relationships with employees and the public

• Familiarity with Tlingit, Haida, and Tsimshian cultures

MINIMUM QUALIFICATIONS (education, experience, skills)

• Associates Degree 

• Two years related experience 

• Two years supervisory experience

Substitution for Associates:

High School Diploma and;

Four years related experience

PREFERRED QUALIFICATIONS (education, experience, skills)

• Bachelor’s degree in Social Work, Psychology, or Criminal Justice and;

• One  year experience working with crime victims, OR any equivalent combination of education and experience

• Five or more years working in crime victim or legal advocacy field

• Experience managing grants


The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.  Travel on small aircraft or ferry may be required.


• All employment at Tlingit & Haida is “at will”.  This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.

• Tlingit & Haida is a no tolerance workplace.  All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.

• Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.

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  • Location
    Juneau, Alaska
  • Department
    Tribal Courts
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $56,129 - $71,584