Administrative Clerk II

Employment & Training · Juneau, Alaska
Department Employment & Training
Employment Type Full Time
Minimum Experience Entry-level
Compensation $17.89 - $20.72

Administrative Clerk II


Job Class: Administrative Clerk 
Department: CCTHITA
Type of Position: Non-Exempt
Location of Work: Juneau, AK

Covered Position: Yes
Salary Grade(s): 5 

Hours of Work: M-F, 8:00 am - 4:30 pm
Employment Category: Regular Full-Time 


Under general supervision, Administrative clerks II work independently to provide a full range of clerical assignments of average difficulty as assigned or defined by established procedures.


Reports To: Varies by Department
Supervises: May supervise a clerk I, or volunteer.
Liaison To: N/A


• Provide a full range of reception services. Respond to requests for information from the public or employees by answering the phone, greeting the public, mailing program information, and making referrals.
• Pick up, receive, open, date stamp, and deliver mail and/or other materials.
• Update files, and maintain a variety of records such as addresses, telephone numbers, vacation schedules, attendance and timesheets, numerical logs, ledgers, and client files.
• Photocopy documents, collate, assemble, and distribute materials.
• Type or produce reports or correspondence utilizing word processing, spreadsheet, and other business software.
• Receive, review, and compare documents, forms, or applications for completeness and accuracy.
• Responsible for follow-up work to ensure all applications are complete with all necessary data and supporting documents.
• Perform complex data entry tasks for which there is a moderate variation of formats and procedures and with general instructions for coding and entering data; check and correct entry for input errors.
• Gathers and records statistical information for reporting purposes.
• Assist with travel arrangements as necessary.
• Prepares and assembles large mail-outs of program materials.
• Assists prospective clients and co-workers by explaining steps, appropriate forms, procedures, and program requirements for transactions, services, and other program activities.
• Monitor and maintain office supplies and materials.
• Assist with maintaining data base for program.
• Assists in scheduling and general set up tasks for meetings in local communities as requested.
• Assist with special projects as assigned.
• Other related duties as assigned.

Spending Authority: N/A
Other Authority: N/A


• Ability to work independently and perform clerical assignments with moderate direction.
• Ability to read, comprehend, explain, and apply written procedures.
• Working knowledge of business practices, correspondence and typing formats, including correct English grammar, spelling, and punctuation.
• Working knowledge of filing and record keeping systems.
• Ability to recognize differences among data, facts, objects, or material.
• Ability to compare data from two or more sources for accuracy and completeness.
• Ability to operate office equipment
• Ability to greet visitors, answer the phone and answer or refer incoming inquiries from the public.
• Ability to perform complex data entry tasks.
• Working knowledge of MS Office Suite software and the use of computer systems.
• Ability to follow oral and written instructions.
• Familiarity with Tlingit, Haida, and Tsimshian cultures.

MINIMUM QUALIFICATIONS (education, experience, skills)

• High School Diploma or GED,
• Certified Computer Training in MS Word, MS Excel, and MS Outlook.
• 1 year of experience (paid or volunteer) performing duties related to office or clerical support.
• Minimum typing speed of 40 words per minute.
• Valid Drivers License (may be a requirement for some appointments.)

PREFERRED QUALIFICATIONS (education, experience, skills)

• Certified completion of computer training for entire MS Office Suite programs.


The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.  Travel on small aircraft or ferry may be required. 


• All employment at Tlingit & Haida is “at will”.  This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason.  Unless specified in writing, no term of employment is expressed or implied for this position

• Tlingit & Haida is a no tolerance workplace.  All regular employees must pass an initial and random drug and alcohol screening to be eligible for and maintain employment. 

• Tlingit & Haida requires a criminal background check for the safety of our clients.  All employment offers are conditional until Tlingit & Haida has received a Federal criminal background check verifying eligibility to work in these programs.

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  • Location
    Juneau, Alaska
  • Department
    Employment & Training
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $17.89 - $20.72