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Central Council of the Tlingit and Haida Indian Tribes of Alaska


Tribal Child Support Unit – Juneau, Alaska
Department Tribal Child Support Unit
Employment Type Full Time
Minimum Experience Manager/Supervisor
Compensation $63,800 - $89,494

Tribal Child Support Manager 


Job Class:  Manager
Class Status:  Active
Department:  Tribal Child Support
Type of Position:  Exempt
Location of Work:  Juneau, AK
Covered Position:  Yes
Salary Grade(s):  G-12 – 14
Prepared by:  W. Martin/J. Wise 
Hours of Work:  M-F, 8:00 am – 4:30 pm
Approved by: 
Employment Category:  Regular, Full-Time
Effective Date:  9.1.18 


The purpose of the position is to develop, coordinate, and monitor policies and procedures necessary for the operation of the Tribal Child Support (TCS) Department. Supervise department staff. Coordinate activities with other agencies, prepare budgets, interview clients, and make court appearances. 


Reports To: 477 Director 
Supervises: Tribal Child Support personnel 
Liaison To: 


Develop, implement and administer policies and procedures necessary for the efficient operation of Tribal Child Support services 

Develop and implement methods and practices to address Federal, Tribal and State policies

Coordinate and monitor activities dealing with CS system implementation as required by Tribal policies

Interview and assist with selection and training of new personnel

Conduct paternity interviews when needed

Prepare annual budget for agency; Monitor expenditures to stay within approved budget and contracts and modify budget as needed

Prepare fiscal and statistical reports as required by funding agencies

Coordinate with other jurisdictions seeking enforcement of their child support orders

Initiate and secure the enforcement of TCS orders in other jurisdictions

Assure that filing processing is completed in an efficient and confidential manner

Monitor the collection, receipt and disbursement of child support payments

Collect and analyze data for fiscal and programmatic purposes    

Participate in court proceeding in action initiated on behalf of  TCS department

Provide information to the general public and others regarding agency services

Collaborate with relevant community agencies for effective implementation of TCS orders

Participate in the State/Tribal Cooperation Workgroup 

Participate in the Tribal Systems Development Workgroup at the Federal level

Ensure program components are developed to work toward Tlingit & Haida mission and goals identified in the TCSS strategic plan

Communicate program responsibilities to the public by speaking to local community groups and writing public service announcements

Perform other duties assigned


Spending Authority: Limited to assigned budgets 

Other Authority: 


Ability to perform mid to upper level data analysis

Implement decisions based on data and oversee the execution of these decisions

Supervise departmental personnel including but not limited to: hiring, monitoring, coaching, staff, development, evaluations, dispute resolution, progressive discipline, and termination 

Ability to utilize a wide variety of references, descriptive, and/or advisory data and information such as legal, accounting, counseling and personnel terminology

Exercise independent judgement to apply facts and principles for developing approaches and techniques to problems resolution

Knowledge of and ability to prepare budgets 

Knowledge of Tribal laws and regulations relating to paternity, child support, divorce and child support methods

Familiarity with Southeast Tribal Cultures 

MINIMUM QUALIFICATIONS (education, experience, skills)

Bachelor’s Degree 

Two years Coordinator or Equivalent experience 

Two years of supervisory experience 

PREFERRED QUALIFICATIONS (education, experience, skills)

Experience with Child Support program, which includes but is not limited to workflow processing, data requirements and document preparation 

Experience in Tribal law and regulation related to child support, divorce and child support payment methods, legal terms 

Knowledge of courtroom procedure


The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs.  Travel on small aircraft or ferry may be required.


All employment at Tlingit & Haida is “at will”.  This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason. Unless specified in writing, no term of employment is expressed or implied for this position.

Tlingit & Haida is a no tolerance workplace.  All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.

Tlingit & Haida requires a criminal background check be conducted on all employees. All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.

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  • Location
    Juneau, Alaska
  • Department
    Tribal Child Support Unit
  • Employment Type
    Full Time
  • Minimum Experience
  • Compensation
    $63,800 - $89,494
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