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Central Council of the Tlingit and Haida Indian Tribes of Alaska

Retail Associate I (Barista)

Business & Econ Development – Juneau, Alaska
Department Business & Econ Development
Employment Type Casual
Minimum Experience Entry-level
Compensation 13.27 -14.93

POSITION DESCRIPTION

Retail Associate I (Barista)

INFORMATION

Job Class: Retail Class Status: Active

Department: BED                                     

Type of Position: Non-Exempt

Location of Work: Juneau, AK

Covered Position: Yes

Salary Grade(s): 3

Hours of Work: Varies

Employment Category: Casual 

PURPOSE

Prepare and serve specialty coffee and other beverages. Serve food to patrons. Provides excellent customer service. 

REPORTING RELATIONSHIPS

Reports To: Department Supervisor 

Supervises: N/A

Liaison To: N/A

ESSENTIAL FUNCTIONS

Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, and tea

Clean and sanitize work area, utensils or equipment

Clean service and seating areas

Check temperature of freezers, refrigerators, and heating equipment to ensure proper functioning

Describe menu items to customers and suggest products that might appeal to them

Order, receive, or stock supplies and retail products

Provide customer service with product details such as coffee blend and preparation descriptions

Receive and process customer payments

Serve prepared foods using appropriate sanitation methods

Stock customer-service stations with paper products, condiments and other appropriate supplies

Availability to work early mornings, evenings, weekends, and holidays

Other duties as assigned 

DECISION MAKING AUTHORITY

Spending Authority: N/A

Other Authority: N/A

NECESSARY SKILLS AND KNOWLEDGE

Adherence to safe food handling procedures and sanitation practices. 

Training in food preparation, food service skills, and customer service procedures. 

Good customer service skills to manage multiple orders in a busy retail atmosphere 

Ability to provide efficient and friendly service 

MINIMUM QUALIFICATIONS (education, experience, skills)

Register and cash handling experience 

Point of sales (POS) experience

UNUSUAL PHYSICAL REQUIREMENTS OR RESTRICTIONS

Requires long hours of standing and moving. Must be able to carry trays of food, dishes, and glassware weighing up to 25 pounds. Exposure to high temperatures, steam and equipment with very hot surfaces. Exposure to injuries from slips, cuts, and burns. 

CONDITIONS OF HIRE:

All employment at Tlingit & Haida is “at will”.  This means that the employee or Tlingit & Haida may terminate employment at any time and for any reason.  Unless specified in writing, no term of employment is expressed or implied for this position.

Tlingit & Haida is a no tolerance workplace.  All regular employees may be required to pass a pre-employment and subsequent random drug and alcohol screening to be eligible for and maintain employment.

Tlingit & Haida requires a criminal background check be conducted on all employees.  All employment offers are conditional until federal criminal background check results verify your eligibility to work for Tlingit & Haida.

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  • Location
    Juneau, Alaska
  • Department
    Business & Econ Development
  • Employment Type
    Casual
  • Minimum Experience
    Entry-level
  • Compensation
    13.27 -14.93
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